Privacy & Cookie Policy

Our Privacy & GDPR Policy

We collect and hold information only so that we can deal with enquires and sales and occasionally relevant marketing. We do not share your information with any 3rd party and our website is secured with HTTPS.

• Arrange a studio visit form
  If you fill out our ‘studio visit form’ we will keep your details so that we can best deal with your enquiry and arrange your studio visit. We will use this to contact and have ongoing correspondence with you and may occasionally email you about our business in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on info@sophiecook.com. 

• Purchasing via our website
  We collect your contact and billing address and payment information to process your order and collect the monies.

  • We hold your contact details. We use this to fulfil our agreement with you and have ongoing correspondence where necessary and may occasionally email you about our work in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on info@sophiecook.com.

  • We do not hold your payment details. All payment information is encrypted for the payment purpose and we then do not hold any 'user accounts', credit or debit card information. This information is processed by Stripe or Paypal.

• Sign up to our newsletter
  If you fill out our ‘newsletter sign up’ form we collect your name, email address and preferences and will email you information about upcoming exhibitions and events, you may unsubscribe either via the link at the bottom of the email or contacting us on info@sophiecook.com. 

• Contacting us by email or telephone
  If you contact us by email or telephone we will keep your details so that we can best deal with your enquiry. We will use this to contact and have ongoing correspondence with you and may occasionally email you about our business in the form of an e-newsletter from which you can unsubscribe either via the link at the bottom of the email or contacting us on info@sophiecook.com. 

• Third party integration
  Our website uses third party services to help us manage and promote our website. Our analytics are provided by Google Analytics and Squarespace and contain anonymous data, our mail-list is managed by Squarespace containing names and email addresses and our enquiries are manged by email. Please click the links to see the privacy policies of these services. 

If you have any comments or questions about this privacy policy, or would like to discuss or remove your data please feel free to contact us at info@sophiecook.com.

Our Cookie Policy

This Cookie Policy describes how we use cookies and similar technologies to provide, improve, promote and protect this website. 

Cookies. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the Services. We use cookies for the following purposes:

• Authentication, Personalisation And Security. Cookies help us verify your account and device and determine when you’re logged in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.  

• Performance And Analytics. Cookies help us analyse how our website is being accessed and used. For example, we use cookies to provide insight regarding our website's performance, such as page views, conversion rates, device information, visitor IP addresses and referral sites.

• Third Parties. Third Party Services may use cookies to help you sign into their services from our website. Our analytics are provided by Google Analytics and Squarespace to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie please click the links to see their terms.

• Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use our website. 

If you have any comments or questions about this cookie policy, or would like to discuss or remove your data please feel free to contact us at info@sophiecook.com.